Who We Are !
Care givers You Can Trust
Feel better in the comfort of your own home. We specialise in care and daily living assistance to an array of individuals. Whether you need daily or weekly assistance due to ageing, illness, recovery, or rehabilitation, our care givers will provide an individualized service that you can trust.
Experienced and Supportive
We understand that not one care plan fits all. Daily services can include anything from meal preparation, hygiene, cleaning, and supervision. We will take the time to get to know you and develop an individualized care plan that fits your specific needs.
Experienced Home Health Aids
Companionship is key to a trusted relationship with our caregivers. We not only strive to help you with everyday tasks but want to develop a caring relationship with you. We provide one-on-one attention and care that cannot compare in other settings.
SOME EXPERIENCE INFORMATION !
Lisa Fadian
Managing Director
Hearts At Home Social Care Ltd
I own Hearts At Home Social Care Ltd.
I have worked in the Care Sector for 25 years.
Initially, I worked in various Care Homes and
Independent Living Care Homes, settings.
After 15 years in my role as Support Worker,
I began working as a Field Supervisor in the
Care at Home sector.
I believe there is more to Caring than providing personal care.
Listening to Clients and their families/carers, I found there was a gap in care for non-personal care tasks.
Including providing Clients with Social Time and enabling the Client to be able to arrange alternative past times outside the normal Care hours treatment required.
Most Care Providers in the Community cover care runs directly travelling from client visit to client visit. Visits are timed depending on the needs of the Service Users, starting from 15-minute visits.
Due to the volume of service users in the Community, it is impossible to provide that little bit of extra service other than the task delivered
I found regardless of the time given, most tasks were rushed.
Clients also had no continuity of Care due to staff sickness and shortages of staff applying for employment.
I have a very high standard of delivery in my Company which
means high Customer Retention.
MISSION STATEMENT
I want to offer a Five Star service to the Client.
As a Care Company, we aim for a high standard of professionalism which is overseen by ,
The Scottish Care Inspectorate
with whom, Hearts at Home Social Care Ltd is registered.
Team Members !
Team Members Organisation Chart
